Privacy policy
Privacy Policy Last updated: May 13, 2026
Hebbail Organic operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Hebbail Organic is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
"Personal information" refers to information that identifies or can reasonably be linked to you. It does not include anonymously collected or de-identified information. Depending on how you interact with the Services, we may collect the following:
- Contact details — name, address, billing and shipping address, phone number, and email address.
- Financial information — credit/debit card numbers, payment details, transaction details, and payment confirmation.
- Account information — username, password, security questions, preferences and settings.
- Transaction information — items you view, add to cart, wishlist, purchase, return, exchange, or cancel, and your past transactions.
- Communications with us — information you include when contacting us, such as customer support inquiries.
- Device information — device, browser, or network details, IP address, and other unique identifiers.
- Usage information — how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you — when you create an account, visit or use the Services, or communicate with us.
- Automatically through the Services — from your device via cookies and similar technologies.
- From our service providers — when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services — to process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, send account notifications, and create a personalized shopping experience.
- Marketing and Advertising — to send promotional communications by email, text, or post, and to show you relevant online advertisements based on your activity.
- Security and Fraud Prevention — to authenticate your account, detect fraudulent or malicious activity, and maintain a secure shopping experience. We strongly recommend you do not share your account credentials with anyone.
- Communicating with You — to provide customer support and maintain our business relationship with you.
- Legal Reasons — to comply with applicable law, respond to legal process, enforce our terms and policies, or participate in legal proceedings.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify, vendors, and third-party service providers (e.g. payment processing, data analytics, customer support, fulfillment and shipping).
- With business and marketing partners for advertising purposes. You may have the right to opt out of sharing your information for targeted advertising depending on where you reside.
- When you direct or consent to disclosure, such as for product shipping or through social media integrations.
- With our affiliates or within our corporate group.
- In connection with a business transaction (e.g. merger or bankruptcy), to comply with legal obligations, enforce our terms, or protect our rights and the rights of our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Information you submit may be shared with Shopify and third parties in countries other than where you reside.
We also use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information and responding to rights requests related to those purposes.
To learn more about how Shopify uses your data and your available rights, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may include links to third-party websites. We are not responsible for the privacy or security of those sites. We recommend reviewing their privacy policies before providing any information. Our inclusion of such links does not imply endorsement of those platforms or their operators.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe a child has provided us with their personal information, please contact us to request deletion.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect, and we cannot guarantee absolute security. We recommend avoiding unsecure channels when sharing sensitive information with us.
We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Access / Know — request access to the personal information we hold about you.
- Right to Delete — request deletion of your personal information.
- Right to Correct — request correction of inaccurate personal information.
- Right of Portability — request a copy of your personal information or its transfer to a third party.
- Communication Preferences — opt out of promotional emails at any time using the unsubscribe link. You may still receive non-promotional emails related to your account or orders.
To exercise any of these rights, contact us using the details below. To learn about rights related to data processed by Shopify, visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf, subject to verification.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country where you reside. Transfers out of the European Economic Area or the United Kingdom will be made using recognized mechanisms such as the European Commission's Standard Contractual Clauses or equivalent, unless the destination country is deemed to provide adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date, along with notice as required by applicable law.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: hebbailmane@gmail.com
Address: No. 12, Shop #6, 1st Cross, Sapthagiri Layout Thindlu, Vidyaranyapura Bengaluru, Karnataka – 560097, India